Why are airline boarding procedures so inefficient?

Here is one hypothesis:

Because consumers want and value assigned seats. Overhead bin space is scarce as well, and airlines allocate that to their best customers through early boarding. In other words, there are competing business objectives. It turns out that the data on boarding processes is mixed. You can do simulations of faster boarding but it turns out that

* What’s fastest changes, you don’t actually get consistent results across airlines and over time

* There are switching costs, in terms of training agents and disrupting passenger routines

Do you agree with this analysis, or are airline managers just plain stupid? More here. (hat tip (yet again) to Tyler Cowen, Master of the Internet)

About F. E. Guerra-Pujol

When I’m not blogging, I am a business law professor at the University of Central Florida.
This entry was posted in Uncategorized and tagged , . Bookmark the permalink.

1 Response to Why are airline boarding procedures so inefficient?

  1. Pingback: Random boarding, anyone? | prior probability

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s