A tax on rudeness

Have you noticed how more and more cafes and bakeries are employing the strategy pictured below? But who is acting more rudely? The customer or the business owner? After all, isn’t it just as rude to charge higher prices to people who are either themselves rude or just in a hurry or distracted?

File under: incentives matter

About F. E. Guerra-Pujol

When I’m not blogging, I am a business law professor at the University of Central Florida.
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2 Responses to A tax on rudeness

  1. crea8ive53 says:

    Some people would probably say ‘Large coffee dammit’ and be willing to pay $4.

  2. Abogada Guerra says:

    LOL @crea8uve53. I think this is a great lesson for those who have absolutely no manners.

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